Smarketing Media / Legal
Terms of Service
Terms for this website and our digital offerings. Individual professional engagements have their own agreed scope and conditions.
Effective October 3, 2026
Scope and order of terms
These terms govern use of this website and digital products or self-service digital offerings purchased from Smarketing Media LLC, unless an offer states different terms. Product-specific descriptions, license terms, subscription details, and checkout terms shown before purchase also apply. Professional advisory, design, implementation, and other client engagements are governed by their own proposal, statement of work, or signed agreement. If an engagement agreement conflicts with these general website terms, the engagement agreement controls that engagement.
Purchases and payment
The applicable offer describes what is included, the price, access period, and any recurring charges before payment. For example, the audiobook offer identifies its title, language, files, and price. Its checkout uses a Stripe Payment Link with Managed Payments when indicated at checkout; the merchant-of-record entity is identified there and on the receipt. Other eligible digital offers may use Stripe or another identified provider. This payment arrangement does not automatically apply to professional engagements. Applicable taxes and currency are presented during checkout.
Access and permitted use
Digital offerings may include audiobooks and other downloads, online tools, courses, or electronically delivered services. The offer describes the access and license you receive. An audiobook purchase grants the buyer a personal, nonexclusive, nontransferable license to download, listen, and keep a reasonable personal backup of the supplied files. Unless an offer expressly grants broader rights, purchased content may not be redistributed, resold, publicly uploaded, or shared with others. For an organization or team, the specific offer or agreement defines authorized users and usage. Intellectual property remains with its respective owner unless a written agreement says otherwise.
Delivery and support
Electronic delivery may be by email, a private download link, or access to an online service, as specified in the offer. For a downloadable audiobook, access instructions and the available file formats are stated on its product page and sent after successful payment. Use a working email address and contact hello@smarketingmedia.com if access fails or content is defective. Access links may expire for security; where your purchase remains valid, we can help restore access. Service availability and changes for any subscription or ongoing product are described in its specific terms.
Refunds and cancellations
Our Refund Policy addresses purchases of digital offerings made through this website, subject to the specific offer, applicable consumer rights, and the payment provider’s process. Fees, milestones, termination, and refunds for a professional engagement follow its individual agreement.
Website information
We may update site information or interrupt site access for maintenance or security. Nothing here limits rights that cannot lawfully be excluded. To the extent permitted by law, we are not responsible for losses caused by misuse of this site or events beyond our reasonable control.
Contact
For website, digital-product, or customer-service questions, email hello@smarketingmedia.com. For legal notices or privacy matters, email legal@smarketingmedia.com. Smarketing Media LLC is located at 584 Castro St #2335, San Francisco, CA 94114, United States.